Privacy Policy

Last updated: 16 September 2025

1. Introduction

map.coffee Ltd. ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services.

2. Data Controller

The data controller responsible for your personal data is:
map.coffee Ltd.
Company Number: C112521
Registered Address: TA' GANNINA, TRIQ IZ- ZEWWIEQA, QALA, GHAWDEX, QLA 1432, Malta

3. Data We Collect

We may collect and process the following personal data:

  • Personal Identification Information: Name, email address, and contact details.
  • Account Information: Username, password, and preferences.
  • Usage Data: Information about how you use our website and services.
  • Technical Data: IP address, browser type, and operating system.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide Services: To set up and manage your account, deliver our services, and process transactions.
  • To Communicate: To send service-related communications, respond to inquiries, and provide customer support.
  • To Improve Services: To analyze usage patterns and enhance our offerings.
  • To Comply with Legal Obligations: To meet legal and regulatory requirements.

5. Legal Basis for Processing

Our processing of your personal data is based on:

  • Contractual Necessity: Processing necessary for the performance of a contract with you.
  • Legal Obligation: Processing necessary to comply with legal obligations.
  • Legitimate Interests: Processing based on our legitimate interests, provided they do not override your rights.
  • Consent: Processing based on your consent, which you can withdraw at any time.

6. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:

  • Service Providers: Third parties who perform services on our behalf.
  • Legal Authorities: When required by law or to protect our rights.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your data.
  • Restriction: Request restriction of processing.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at hello@map.coffee.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. International Data Transfers

As we operate within the EU, your data is processed in compliance with EU data protection laws. If we transfer data outside the EU, we ensure appropriate safeguards are in place.

11. Cookies and Tracking Technologies

We use cookies and other tracking technologies to understand how you interact with our Service and to improve your experience. Our goal is to collect this data in a way that respects your privacy. We use PostHog for our product analytics.

When You Visit Our Site (As a Guest)

By default, we use anonymous, cookieless tracking for all guest users. This means we collect basic interaction data (like page views) without storing any cookies or personal information on your device. The anonymous identifier we use is temporary and is discarded when you close your browser tab.

Granting Consent for Analytics

You can consent to more detailed, cookie-based analytics in two ways:

  • Implicitly: By engaging with our service, for example, by signing up or submitting a prompt on our landing page.
  • Explicitly: By clicking “Accept” on our cookie consent banner.

When you consent, we will use a cookie to help us understand how you use map.coffee across multiple sessions.

Authenticated Users

When you create an account, you agree to our Terms of Service, which includes your consent to our use of cookie-based analytics to improve our product and services.

Opting Out

You can decline cookie-based tracking by clicking “Decline” on the cookie banner. If you do so, we will continue to use anonymous, cookieless tracking for your session. Your preference will be stored locally on your device so we can remember your choice on future visits.

12. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes and indicate the date of the latest revision at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@map.coffee

Privacy Policy | map.coffee